Not in Hack, Customers Don't Worry Only System Back Up Errors occur at Bank Mandiri. Your Balance is Safe

Not in Hack, Customers Don't Worry Only System Back Up Errors occur at Bank Mandiri. Your Balance is Safe

Posted by MisterSeekers.com
20 July 2019

Customers Don't Worry Only Back Up System Errors occur at Bank Mandiri.  Your balance is safe
Bank Mandiri Error System Back Up

Not in Hack, Customers Don't Worry Only System Back Up Errors occur at Bank Mandiri. Your Balance is Safe - PT Bank Mandiri (Persero) Tbk expressed its apology for the inconvenience experienced by customers in connection with the fantastic change in account balances.

"It was informed and confirmed that this change occurred during the process of moving from the core system to the back up system that was routinely carried out at the end of the day. But this time, there was an error in the 10% balance data of Bank Mandiri customers, "said Bank Mandiri Corporate Secretary Rohan Hafas in Jakarta, Saturday (07/20/2019).

Bank Mandiri, continued Pak Rohan, Mandiri  guarantees that customer balances will recover quickly within the next 2-3 hours , because before this transfer always a backup of the balance data of all customers registered at Bank Mandiri.

Bank Mandiri invites customers who wish to check their savings accounts to the nearest Bank Mandiri branch office. Rohan asked customers to remain calm and not be provoked by irresponsible parties and share news of unclear origins.

"Once again we apologize and we make sure the customer's account is safe," said Pak Rohan.

For more information, customers can contact Mandiri Call at 14000, + 62-21-52997777; Fax: + 62-21-52997735 or via email at mandiricare@bankmandiri.co.id; or the nearest independent branch in your city.